How to Change Your Password and Enable 2FA on the Mobile App

To enhance account security, you can enable Two-Factor Authentication (2FA) and access Password Management features on the mobile app. These features provide additional layers of protection for user accounts, ensuring data security and peace of mind. This guide outlines how to enable 2FA and update passwords directly from the mobile app.

Two-Factor Authentication (2FA)

Key Features

• Protects your account with a secure, one-time verification code during login.
• Safeguards data even if your password is compromised.

How It Works

Login with Your Credentials

Enter your email ID and password on the login screen, then tap Sign In.

Choose Your OTP Delivery Method

Select a preferred channel (registered email or phone number) to receive the One-Time Password (OTP).

Receive and Enter OTP

Tap Continue, enter the received OTP, and select Verify and Sign In.

Upon successful authentication, you will be redirected to your account.

Changing Your Password from the Mobile App

Key Features

• Allows seamless password updates without accessing the web app.
• Enhances security by logging out all active sessions across devices after a password change.

How It Works

Open the app and navigate to Settings.

Under General Settings, select Change Password.

Enter your current password and set a new password. Tap Update to save your changes when complete.

Once updated, all existing sessions will be logged out automatically for added security.

Note: These features are only available on iOS or Android devices with Version 3.88.1 and above.

Upgrade to the latest app version to access these features and safeguard your account today.